Guides

All Guides for Restaurant Equipment and Supplies

  • Commercial Range Buying Guide

    Most chefs would agree that the range is the heart of the kitchen. Commercial ranges are built to handle a multitude of tasks in a compact, space-saving footprint. From sauteeing, grilling, stir-frying, boiling, simmering and braising, ranges are built to handle all kinds of cooking tasks thanks to their different cooktop configurations. It's about maximizing space and performance in one piece of equipment. Virtually every commercial kitchen serving hot food, from small restaurants to large hospitals and schools, is going to need a range, yet each place will have its own needs. Here are a few steps and considerations to keep in mind when shopping for one of your own:


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    1. What Type & Size?
      The type of range you get is going to be directly related to the size of your restaurant and how many meals you'll be preparing per day. The size of the range will depend on how much space you have to work with in your kitchen and how much power and cooktop space will be needed to satisfy the daily requirements at your restaurant.
      1. Heavy-Duty Ranges: If you're operating a kitchen that is putting out more than 250 meals per day, such as a large hospital, school or casino, a heavy-duty range might be the best option for you. These ranges have high energy outputs (upwards of 35,000 BTU per burner) and are designed with the specific intent to do high volume cooking all day long. They are built with durable, heavy-duty stainless steel and are designed to accommodate large pots and pans. These ranges are often seen connected with other heavy-duty ranges to form a long battery of cooktops.
      2. Restaurant Ranges: For restaurants large and small, a commercial restaurant range is the industry standard. These stand-alone ranges are designed to keep up in the commercial sector and they have plenty of BTUs for the day-to-day. Restaurant ranges also tend to be less expensive than their heavy-duty counterparts and they come in a wide variety of sizes varying in 12'' increments, from 12'', 24'', 36'', 48'', 60'' and 72'' widths to fit your unique size restrictions.
      3. Specialty Ranges: Oftentimes, there are needs for a more specialty range. Stock pot ranges are one example and are most commonly used to heat up large, heavy pots full of liquid, which is why they have a lower height. Induction ranges are another commonly seen specialty range which are growing in popularity in the foodservice market today.

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    2. Menu + Cooktop Configuration
      Deciding on a cooktop configuration is your opportunity to determine how much of your menu will rely on a range with different cooking surfaces. From basic burners to griddles, there are numerous options out there that should be considered based on the kinds of items that appear on your menu, like eggs and hot sandwiches. There are also add-on broiler options that can be found on many commercial ranges, so you can have a cheesemelter or a salamander mounted on your range to nicely finish off your dishes.
      1. Open Burner: The most common of the cooktop options, the open gas burner offers the operator a direct open flame that can be used with pots and pans to achieve all kinds of results, from boiling to stir-frying. The BTU of each burner ranges per manufacturer, though most can give off from 20,000 to 35,000 BTUs each.
      2. Griddle: The smooth, flat griddle surface is another commonality on commercial ranges and adds a different dimension to your cooktop. If your menu includes breakfast, the griddle option will be key to cooking up eggs, pancakes and more.
      3. Combination: Perhaps your menu calls for both burners and griddle space. In that case, you can get the most flexibility all on one cooktop. Commercial range manufacturers like Garland and Southbend have numerous design options to choose from.

    3. Hood Codes
      Knowing how much space you have under your exhaust hood is a key factor in determining range size. Most code requires that your hood extend at least six inches on either side of your range. So if you have a 60'' hood, the largest range you could have would be 48 inches wide. It's extremely important to check with your local health and safety codes to determine the specifications in your area.

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    4. Utilities
      Determining what utilities are available in your venue is crucial to knowing range you will need.
      1. Gas vs. Electric : Whether your kitchen has gas or electric utilities, there are range options to suit your set-up. Gas ranges are the most commonly used in commercial kitchens and they're reliant on a flow of natural gas or liquid propane gas from the utility source to the equipment via a gas connection hose. Having the right sized hose is imperative to ensuring your range is fed with the proper amount of gas. When gas is not available, electric ranges are, and knowing the voltage requirements at your hook up is key. Talk to a Mission Restaurant Supply agent to make sure you have the right unit!

    5. Other Considerations
      1. Casters: Casters are a nice alternative to legs on a commercial range for their easy mobility so you can clean behind the range in those grimy, hard-to-reach areas. (These grimy, hard-to-reach areas also happen to be one of a health inspectors frequently watched areas.)
      2. Ovens \ Storage Space: Most ranges today have an oven cavity below the cooktop, and for larger models, there are often more than one to maximize your baking space. Other models have storage spaces in lieu or in conjunction with an oven, offering room to store pots, sheet pans and more.

    If you need any help or have any questions about replacing an old range or buying a new one, please call us at 1-800-319-0690 Monday through Friday from 8 AM to 6 PM Central Standard Time. One of our agents would be happy to help you find the right commercial range for your business.
  • 10 Reasons To Love The MSO35 Steamer Oven by Menumaster

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    The MSO35 MenuMaster Steamer Oven is a high quality solution for all your large volume steaming needs. This heavy-duty unit not only simplifies steaming but its diversity will make it a dependable favorite in the back of the house. Here are 10 things to know about the MSO35:

    1. Space-Saving Design. The 1.6 cubic foot interior cavity can hold 2 full size amber food pans, each 4 inches deep, so you can get the most output out of each cycle without overusing precious countertop space.
    2. Speed. The MSO35 is 4X faster than a traditional steamer, retaining food quality and keeping  meats tender and vegetables crisp.
    3. Low cost. Depending on your frequency of use, this unit can operate on less than $1 of energy per day.
    4. Power. 3500 Watts plus 11 power levels for great results no matter whether you're dealing with frozen, refrigerated or fresh product. 
    5. No plumbing or vent hood necessary. Enough said.
    6. Easy maintenance. The magnetic front air filter is easily removable for cleaning and you will be alerted with a clean filter reminder. The interior and exterior are both constructed of stainless steel.
    7. Programmability.  The MSO35 has 10 programmable memory pads plus a USB port for standard flash drives that will update your menu items in seconds. Up to 100 programmable menu items can be used to ensure consistent results and streamline operations.
    8. It is ETL Listed.
    9. The transparent, drop down door and interior lighting allows you to check on your product without disrupting the cook cycle.
    10. Demand. The MSO steamer oven can be used in just about any large volume setting, from fast casual restaurants to grocery stores, buffets, healthcare facilities, schools, cafeterias, stadiums and more.
  • 3 Thoughts About Robot Coupe

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    In every commercial kitchen, time is of the essence. That's why Robot Coupe USA has made it their mission to make products that will save time in the back of the house. Here are a few things to know about this industry favorite brand:


    1. Before Robot Coupe came out with their food processors and food preparation equipment, chefs around the world were using manual labor to cut, slice, grate and shred their vegetables and other menu ingredients. Talk about labor intensive! When the Robot Coupe processor came on the market, it revolutionized the way this tedious work was done and saved operators a tremendous amount of time and money. It continues to do so today.

    2. You may wonder why the Robot Coupe name is synonymous with commercial food processors in the USA. This is because Robot Coupe USA was the actual company that formally introduced the commercial food processor to North America! The brand Robot Coupe was started in the well known gastronomic region of France called Burgundy nearly forty years ago. 3 men from Jackson, Mississippi saw the Robot Coupe French food processor in a restaurant in New Orleans and decided that America needed it too. They, in conjunction with Robot Coupe France, started Robot Coupe USA and began their voyage. By traveling from seminar to seminar, convention to convention, and show to show across America, the Robot Coupe USA team became the first company to demonstrate how their product could save people drastic preparation time in their kitchens. Today, the brand continues to be the "Standard of the Industry" for commercial food processing and food preparation equipment. 

    3. The Robot Coupe name can be found in all facets of the foodservice industry, both large and small. From hospitals to cruise ships, restaurants, hotels, correctional facilities and more, there is no application that Robot Coupe can't handle. Robot Coupe USA is based in Jackson, Mississippi and their quality control, attention to service and dedication to education and innovation keeps them at the forefront of the foodservice industry.

    Think you have a need for a Robot Coupe? Feel free to call us at 1-800-319-0690 from Monday through Friday 8 AM to 6 PM and let us help you find the right unit for your venue!
  • 4 Things To Know About The Silver Saver

    Every commercial kitchen, be it a cafeteria, a hospital, a school, a nursing home or a stadium, has a couple of things that it can't operate without. One such thing is flatware: the forks, knives and spoons that allow diners to eat the food created for them. Unfortunately, however, its' lightweight nature makes it highly susceptible to being thrown out unknowingly when plates are being scraped. In fact, did you know that flatware is one of the most frequently re-ordered kitchen items for a restaurant operator? Because these flatware items are tossed out accidentally, costs can grow at unprecedented rates. It's like throwing away money! One of the ways to control this rising cost is to invest in a Silver Saver by the Restaurant Remedy Group. This magnetic probe is designed to grab tossed flatware from the trash. Simply insert it directly into the garbage can and let it do the dirty work for you.

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    Here are a couple of key things to know:

    1. The SilverSaver works perfectly with 18/0 flatware and other 18/0 metal objects like souffle cups and ramekins as it is highly magnetic. For those operators with 18/10 flatware, the SilverSaver may not retract lost flatware quite as easily since the higher nickel content is attributed to lower magnetism.

    2. Since the SilverSaver will be swimming in the trash on an hourly basis, cleaning it should be an obvious priority. The manufacturer recommends cleaning it with hot water and a towel every two hours but notes not to expose the magnet to temperature over 176º F in order to keep its strength.

    3. The Restaurant Remedy Group has a nifty savings calculator on their site where you can calculate just how much money you can save at your establishment by investing in their product. Depending on the total number of stores and the average cost of flatware per piece in addition to the average number of pieces lost a day, you can configure how much money you will save per day, per month and per year. (Some operators make their money back in just 30 days or less!)

    4. There are two SilverSavers available for purchase, both at great, affordable price points. The SilverSaver Ultra is your classic tool complete with a high-powered magnet. The SilverSaver Elite is the same as the SilverSaver Ultra but is is equipped with a magnetic auto release so you can effortlessly remove retrieved silverware by squeezing a trigger.


    What do you think? How much flatware do you run through on a weekly, monthly, yearly basis? It might be more than you think! The SilverSaver is designed to troubleshoot these issues and relieve these lost costs by quickly and easily extracting lost items from the depths of the garbage. You can shop for the SuperSaver here and we welcome your calls at 1-800-319-0690 Monday through Friday.

    Want to watch the SilverSaver in action? Check out the video here!
  • 5 Reasons You Should Invest In A Garland Restaurant Range

    Untitled-7 Every restaurant and commercial kitchen relies on a powerful cook line that can fulfill its duties and keep up with the rigors of daily use. Every so often a brand comes along that takes this simple principle and exceeds the customer expectation, both aesthetically and functionally. With Garland Restaurant Ranges, your business can achieve just that. A model of durability, style, high performance and versatility, the Garland Restaurant Ranges are a must for the operator looking for unparalleled performance. Here are 5 points that show how Garland stands out amongst the rest:


    1. LARGER COOK TOP = GREATER PRODUCTIVITY

    With 27 inches of cooktop depth, the Garland Restaurant Range has the largest cooking surface in the industry which means you can do more at any one time. Will hold six 12 inch pots easily!


    2. UNIQUE BURNER CONFIGURATION = MORE CONCENTRATED HEAT

    Garland uses two-piece Starfire Pro Burners which pack 33,000 BTUs of power in a concentrated configuration, giving you the most precise heat and burner efficiency.


    3. LARGE, PORCELAIN OVEN  =  INCREASED COOKING PERFORMANCE & VARIETY

    As a chef you need the maximum space possible to get your tasks done. With Garland's restaurant ranges, you can benefit from the extra large oven which holds standard full size sheet pans in both directions. More versatility, better user experience. The oven features a fully-lined porcelain interior with a 38,000 BTU cast iron "H" burner that recovers quickly and retains heat for the best temperature management and consistent cooking performance. So whether you are baking, roasting, or something in between, the Garland ovens will provide a "Best In Class" usability for all your cooking demands.


    4. ACCESSIBLE GRATES, BURNERS & CRUMB TRAYS = EASY MAINTENANCE

    As anyone in the restaurant industry can relate, maintenance is a key factor in upholding the integrity of your kitchen equipment. Given the time restraints in a daily working environment, finding equipment that is simple and easy to maintain is paramount and will actually increase the likelihood that maintenance is being adhered to. With Garland's Restaurant Ranges there are a number of factors that simplify maintenance, including the easily-handled, removable split grates, the two-piece burners which are easily accessible and cleaned, pilot lights which are kept outside of the spill zone, therefore minimizing mess, and fully sealed crumb trays which are quick and simple to remove for emptying.


    5. CUSTOM CONFIGURATION = GREATER MENU CREATIVITY

    Whether it's a salamander broiler, a griddle, a raised griddle-broiler, or back guards, Garland manufacturers their ranges to fit your needs and the needs of those who've worked long and hard in this industry. By configuring your range with other equipment, your menu creativity and possibilities are endless, and you can efficiently maximize your workspace on the cook line.  


    Have questions? Please call us at 800-318-0690 Monday through Friday 8 AM to 6 PM Central Standard Time and we'd be more than happy to answer your questions!

    Want to learn more about Garland? This blog details the five key principles of trust behind the Garland has created as a player in the foodservice industry.
  • Why Buy Hoshizaki From Mission?

    Untitled-14 The restaurant business is one that requires a great deal of trust; trust in your vision, trust in your kitchen equipment and supplies to work well, and ultimately, trust in the people you work with, like your equipment and supply dealer. Which is why it is a top priority for us at Mission Restaurant Supply to establish this trust with people like you and businesses like yours. We do this by nurturing relationships with the brands that we represent, forging lasting partnerships that allow us to stand behind our products and offer them to you with complete confidence in their construction and performance capabilities. One such brand that the Mission Team has spent a great deal of time working with is Hoshizaki. As one of the world's most revered leaders in commercial refrigeration equipment, Hoshizaki is a brand that we genuinely believe can help your business succeed. Here are a small handful of reasons why you should trust Mission as your dealer for your next Hoshizaki investment.
    • For over 20 years, Mission and Hoshizaki have maintained a partnership that continues to flourish, resulting in more businesses that are getting their Hoshizaki right here at Mission.
    • Did You Know? Mission Restaurant Supply is the largest distributor of Hoshizaki products in America with a wholesale distributorship in Houston, Texas? We are honored to have the unique opportunity to offer this brand to your business at competitive wholesale prices. Don't see the model you're looking for on our website? Call us at 800-319-0690 today and we will do what we can do get it ordered for you!
    • Mission is an authorized service agent for Hoshizaki products. Our licensed service technicians in San Antonio, Austin, McAllen, Fort Worth and Corpus Christi are able to help within the allocated territory should you need maintenance. For those outside of our allocated territories, it should be of comfort to you that Mission is authorized for technical service work on all Hoshizaki. Our team knows the "ins & outs" of this equipment to minimize the headaches for you.
    • When you find the Hoshizaki unit you're looking for we will ship it to you for free! That's right: Free Shipping on all Hoshizaki to a commercial address.
    • Last but not least, when you are considering a Hoshizaki for your business, our sales team here at Mission Restaurant Supply will be able to help you find the best unit for your needs. Our team prides itself on being well-educated and informed on the latest additions to the line so we can help you get the perfect fit for your refrigeration specifications.
    With Hoshizaki's increasingly popular line of commercial series, upright, reach-in refrigerators and freezers, there is yet another reason to invest in the brand. Here are a few reasons you should consider Hoshizaki Reach-Ins for your business. Untitled-12  
    • Patented, Ducted Air Flow Design Permeates Throughout The Cabinet
    • Stainless Steel Exterior Is Both Durable + Corrosion Resistant
    • Shipped Pre-Installed with 4 Inch Casters for easy Roll-In Installation through Standard Door Openings
    • Hoshi Reach In's Have Passed The Most Stringent Tests, Earning Ratings and Certifications Such As ANSI, Energy Star, NSF, UL, and ETL
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    • 3 Year Parts & Labor Warranty with 5 Years on the Compressor & Condenser
    • 2-3/8 Inch Eco-Friendly Foam Insulation Throughout Both The Doors AND The Cabinet Ensures Temperatures Are Efficiently Maintained and Locked In
    • ABS-Lined Interior Keeps Temperatures Inside Cool and Prevents Rusting, Denting, And Overall Wear & Tear.
    • Ergonomic Doors Are Field Reversible!
    • Industrial Shelves Adjustable in 1 Inch Increments For Storage Versatility
    • Snap-In Gasket Easily Removed For Simple Cleaning
    Invest in a Hoshizaki this Year and Don't Hesitate to Call Us for Help, Assistance & Any Questions You May Have at 800-319-0690 Monday through Friday, 7 AM to 6:30 PM CST.
  • The Anatomy Of A Dormont Gas Hose

    Untitled-2 "Behind every piece of gas cooking equipment is a high quality, code compliant gas connector designed to provide maximum operation, mobility, cleanliness and safety for your equipment and kitchen." - Dormont


    In a nut shell, the truth is that a kitchen can't function without safe, flexible gas connections. Outfitting your commercial cooking equipment with the right tools for gas safety starts with one name: Dormont. (To read more about the importance of gas safety, we recommend reading this helpful article.) For over 50 years, Dormont has been manufacturing gas hoses that are designed for the commercial industry and credit is given to them for actually introducing the first moveable-grade gas connector. At the heart of this innovation is the brand's iconic Blue Hose, which is found in many of our gas connection kits. Dormont's Blue Hose is an absolute essential for the foodservice operator looking for the best connector for their gas-powered kitchen equipment. As you can see in the diagram below by Dormont, the Blue Hose is designed to withstand the rigors of commercial use and is engineered to deliver the best safety, sanitation, and efficiency to your venue. The Dormont Blue Hose is a moveable-grade connector meaning that it is designed for strength and with use with equipment that is caster-mounted or subject to mobility.  Below is  a diagram provided by the brand that showcases the key features and benefits of the Blue Hose:
      Untitled-1   Other cool tidbits about Dormont Gas Hoses?
    • Every Dormont Hose is Made in the USA
    • Every Connector is 100% Leak Tested
    To purchase a Dormont hose visit our Gas Connector page and feel free to call our sales team at 800-319-0690 to find out the right size hose for your equipment.
  • NEW PRODUCT LINE: BLENDTEC

    8d0340b788ba6284e54dedcc1f4dbb28 The team at Mission Restaurant Supply is very excited to now be able to offer you Blendtec Blenders! High quality and stellar performance are two things we always strive to represent with our product offering, and with Blendtec, that is just what you get. blendtec Why Choose Blendtec?
    • It's USA Engineered, Sourced & Assembled "We're bucking the trend of offshore manufacturing...bringing as much production in house as possible, sourcing materials within the US as well, and employing hundreds of Americans who take great pride in their work."
    • They Pioneered "The Blend Cycle" Blendtec responded to the ever-changing and ever-demanding foodservice need to create consistent menu items, all with different ingredients and preparation requirements. After all, preparing a smoothie will be different from margaritas which are different to prepare than fresh juices and frozen coffees. They did this by developing an innovative series of pre-programmed blending times and speed variations which are all uniquely regulated and standardized for each recipe. What does this mean for the end user? With the push of a button, you can create the picture-perfect blend for a wide array of drinks.
    • They're Backed By The Strongest Warranty In The Industry Blendtec stands strongly behind their product and is proud to offer the most robust warranty terms in the industry with 3 year parts and labor included on all their commercial blenders aside from the EZ which is covered under 1 year parts and labor. Furthermore, the brand's Service Plus Program, available for all the blenders except the EZ, is a cost-effective opportunity, available at no additional cost, for customers to buy a replacement motor at a significantly discounted rate in the event your Blendtec motor goes out when the unit is out of warranty.
      Which Blendtec Blender Is Right For Me? This brief product guide details what's currently available online by Blendtec along with the unique features and benefits of each product. Untitled-2
    • The EZ by Blendtec is priced right and designed for success making it the ideal purchase for the business or end user that is looking to start small with their blending program. The EZ is equipped with a 3 Peak HP motor that packs enough power to tackle any ingredient presented to it and yields smooth, consistent results with every use. The EZ also has simple touchpad controls that are capable of storing 30 pre-programmed blending cycles so you can access your most successful blending programs at the push of a button. Furthermore, the EZ is equipped with an illuminated blue LED display so you can quickly view your profile cycle, the time remaining, and the total cycle count, even in dark environments. Get the best entry-level blender with the best price point, versatility, and blending performance with the EZ, and experience the power of Blendtec. 1 year parts and labor warranty.
    • The Q-SERIES is described by Blendtec as "the blender that speaks softly- and carries a big motor" and customers across the globe appreciate this motto along with the exceeded expectations the Q-Series delivers to their businesses. It's equipped with a powerful 3.8 HP motor that operates off of a simple one-touch operation. The Q-Series is quiet to operate thanks to its fully-enclosed sound barrier that encases the container and muffles the sound so your customers can enjoy their meals and conversations without the added racket of the machines. The Q-Series offers the convenience of storing up to 30 pre-programmed blend cycles which you can customize to your liking on your computer. Enjoy pristine performance for your high volume needs all with very low noise plus enjoy the manufacturer's generous full 3 year parts and labor warranty.
    • The revolutionary STEALTH blender delivers what the brand calls Quiet Confidence so your customers can talk, laugh, converse and enjoy their orders at the counter or their tables without having to shout over the racket of hard-working blenders during lunch or peak dining hours. Enjoy the benefits and conveniences of the "quietest, most advanced commercial blender" on the market. These benefits include but are not limited to a web-based programmability, an illuminated blue LED touch control surface with a touch slider for precise manual speed control visible even in darker environments, an advanced sound-dampening enclosure that's sealed to trap noise, a "floating" motor technology which is designed to reduce vibration and further dampen noise put off from the 3.8 HP motor, along with a USB programming system which can store up to 42 pre-programmed blending cycles which are customized on your computer and easily loaded with a USB flash device and the Blend Wizard we app. This state of the art technology and engineered design is backed by Blendtec's full 3 year parts and labor warranty.
      Deemed the creator of "The World's Best Commercial Blenders," Blendtec continues to exceed the expectations of customers across the world by manufacturing the most robust, technologically-advanced, yet simple-to-operate blenders on the market. For more information on the brand or to ask questions about the products now available at MissionRS.com, please give us a call at 1-800-319-0690. We're open from Monday through Friday, 7 AM to 7 PM, Central Standard Time. We look forward to hearing from you!
  • The Benefits of "Combi Cooking"

    Untitled-1 Combination ovens, or "combi" ovens, as they are nicknamed in the industry, represent the rising monarchy of cooking equipment with a tremendous presence developing around the world. A "Combi" oven is essentially a traditional convection oven with the added functionality of steaming so chefs can use one piece of equipment to steam, cook with hot convected air like in a traditional oven, or utilize a combination of the two. This revolutionary technology was first developed in Europe in the 1970s as a response to the tiny kitchens found in European restaurants. It was the essence of space that drove early pioneers of this technology to develop a method of cooking that would eliminate the need for multiple pieces of equipment and instead have one multi-functional unit that could handle a wide range of tasks, from steaming to poaching, roasting, blanching, baking, rethermalizing and even proofing in some cases, all with a tiny footprint. In Europe today, there is a "combi" in almost every kitchen, and with the rising popularity spreading farther and farther across the globe, we predict a growing presence in American kitchens in the near future. Why Buy A Combi Oven?
    • Consistent! With the advanced combi technology utilized by these machines, your restaurant will be able to get the precision and consistency that they need with every cook cycle.
    • Space Saving! For a kitchen to be efficient, equipment must be readily accessible and organized in a way where production is streamlined. Minimizing the number of pieces of equipment required to prepare your menu is key! That's the beauty of the Combi Oven.
    • Resourceful! Doing more with less is one of the biggest benefits that a combi oven can bring to your kitchen.Whether you're in healthcare, the hospitality industry, you're a caterer, operate a school cafeteria or you run a restaurant of your own, having a combi oven in the back of the house is a resourceful investment that will save significant time and labor.
    Cooking with DRY HEAT/HOT AIR
    • With hot air circulating around the cavity of the oven, chefs can take everything from steaks to pizza and get the crispy outer browning and intense aromas AND flavors that your customers love, all in a very short amount of time.
    Cooking with STEAM
    • With the introduction of humidity and moisture to the oven cavity, foods ranging from vegetables to shellfish, eggs and poultry can all be steam cooked to perfection. Steaming drastically reduces cook times and accelerates heat transfer, thus eliminating the shrink of the food, while giving your dishes that healthful glow since steaming helps retain the natural colors and nutrients of the food.Virtually anything that you would boil or poach can be thrown into the combi and steamed, eliminating the need for your old stand-alone steamer in the kitchen.
    Benefits of Cooking with a COMBINATION of Hot, Dry Air + Steam
    • As you can imagine, bringing together the benefits of both traditional convected air and steam/moisture is a winning combination. You get the crispy, golden exterior with a juicy, moist interior that your customers love and expect!
    At Mission Restaurant Supply we supply a number of Combi Ovens by brands like Alto-Shaam known industry-wide for their state-of-the-art manufacturing and cutting-edge technology. Using a patented Combitherm® technology, the Alto-Shaam Combi Ovens are able to oven fry, steam, retherm, bake, roast and smoke, all in one footprint. Take advantage of our competitive prices online at MissionRS.com! To get a quote or have any questions answered on this equipment, please don't hesitate to call us at 800-319-0690 to speak to one of our friendly sales staff.
  • How To Successfully "Wow" Your Customers

    You know that meal or dining experience that'll always resonate as being thoroughly awesome? It's the feeling of being "Wowed" that creates these delightful memories, and let's face it, we all love to be on the receiving end.

    wow

    In the foodservice industry, "The Wow Factor," as it is so often called, is the indication of a job well done for the chef, the waiter, and the operator at large. This industry is after all a service-based industry and is deeply rooted on the principle of delivering great service, professional expertise and a pleasant experience to the diner. Whether it's an amazing dish, a beautiful presentation, a friendly waiter or a jovial ambiance, there are a number of ways you can deliver "the wow factor" to your patrons time and time again. Here are some suggestions: 1. Over-The-Top Service: More than anything in this industry, making a great impression starts with having kind, attentive, caring staff who put your satisfaction as a top priority. Having a wait staff that makes dining out a relaxing, pleasant experience for your patrons is paramount, and little touches like remembering a customer's name, or perhaps a regular diner's usual order, can go along way. Service is very much a part of the dining experience and having upbeat employees on staff will help positively orchestrate the mood of the evening.  2. Customer Relationship Management:  Having a CRM program in place at your facility is another great way to "wow" your guests. In this digital day and age, getting friendly email reminders about specials, coupons, unique events and other happenings is a nice way to invite patrons back while actively keeping your business name in the mind of your customer. Many venues nowadays also have birthday incentives which invite guests to dine with them and enjoy a complimentary discount. All these things are not only a great branding tool for your business but they also have a positive impact on the feelings your customer base has towards your operation and the way you conduct business. 3. Cleanliness: No matter where you are dining out, from fine dining to fast casual or quick-service venues, having a clean dining room and washroom has a direct effect on the customer impression. No one wants to eat on a grimy table or smell off odors or go to a washroom that's not properly managed. The cleanliness of your restaurant, bar, or foodservice facility is without a doubt one of the first things your patrons will notice when visiting. It is also one of the first things that will turn a customer off, and quick. For all the open kitchens where patrons can see chefs at work, it is increasingly important to have the front of the house as well as the back of the house in tip-top shape so customers can rest assured that cleaning is adhered to and good management is a high priority.  4. Strong Menu: People have a choice every time they dine out and that choice is where they are going to eat followed by what they are going to order. Given the highly saturated restaurant scene in American cities today, it is important to craft your skill and feature a menu that is all your own. It's about finding a defining feature and showcasing that feature well. Chefs across the nation range in skill and expertise, but all successful chefs have honed their skills by mastering a handful of things that make their food memorable. Even your classic favorites (think: a hamburger, a green salad) can be made a popular favorite with the implementation of a defining sauce, dressing, or key feature. Find what it is that makes you stand out and prepare to "wow" your customers with it each and every time. 5. Ambiance The overall ambiance of your foodservice establishment plays an important role in "wowing" your guests. For many fine dining establishments, the importance of this feature is emphasized even more, as restaurant operators comb through nice furniture selections, art options, elegant light fixtures, high-end tabletop accessories and more to set the tone. After all, the first impression is often made at the beginning of your experience (i.e. when you walk in the room) so having pretty lighting, elegant furnishings and a stylish ambiance plays an important role in locking in good sentiments from the first look. Though very important in fine dining, ambiance generally plays a key role in designing a restaurant in general. Small "hole in the wall" venues with a mixture of different knick knacks can add to the warmth and character of a place and make it memorable to the diner. At the end of the day, it is about finding a mix of colors, styles, and objects that will work together to achieve the look you're after, and then share it happily with your guests.

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