All Guides for Restaurant Equipment and Supplies
When it comes to buying new products for your commercial or residential kitchen, there is one "go-to" that makes the cut every time: Non-Stick Cookware. Non-stick cookware is a revolutionary addition to the foodservice industry and has transformed the way we cook. Though these items are generally more expensive than your normal cookware products, they are regarded as favorites because they make cooking a breeze, less oil is needed in the process, and clean-up is a carefree task. However, with every piece of non-stick cookware you purchase there are a few important things that need to be remembered. No Metal Utensils One of the biggest things to remember when cooking with your non-stick pans is to avoid using metal utensils. Why? This is because metal can easily nick the coating and scratch up the surface, damaging your pan and causing flaking and rusting over time. Pieces that flake off can contaminate your food and be detrimental to your health if consumed. So remember not to use metal utensils with your non-stick products; opt for silicone, rubber, plastic, or wooden utensils instead! Be Careful When Cleaning Never stick a searing hot, non-stick product directly into a sink of lukewarm water. You run the risk of warping the coating, which in turn hinders proper heat distribution. Let your pan cool completely before washing and it will last much longer. It is also best to wash and dry your non-stick cookware by hand instead of in a dishwasher. The strong chemical detergents that make up a dishwasher's cycle are too harsh and can damage the coating that makes these products so desirable. Try using warm water, mild soap, a soft sponge and a cloth to properly clean and care for these items. Avoid Extreme Temperatures Interestingly, most non-stick cookware is not compatible with high heat temperatures (400 degrees or higher). It is crafted to work optimally with a low to medium heat. If you want to prolong the lifespan of your non-stick cookware, make sure not to blast the pan with intense heat. If you want cooking at home or in your commercial kitchen to be more enjoyable remember to invest in quality products and to take care of them accordingly. If you have any further questions on how to care for your non-stick products or any other kitchen items, email us for more information!
Believe it or not, the holidays are just around the corner. What better way to celebrate the season than to gather over a big meal with your family and friends? Some of the things that make this time of year so special are all the traditions; the decadent feast, sitting around the table with your loved ones, enjoying the sights and sounds.
At Mission, we have a wide variety of options to help you put together the perfect holiday table setting for your family. Our quick guide below will help you find everything you need!
Step 1: Find a Tablecloth That Fits Your Needs
At Mission, we have a large assortment of holiday tablecloths to choose from. Our selection ranges from Autumn-inspired prints to Christmas patterns, from your basic solids to wacky prints. Each one is made to order according to your specifications and can be shipped to you in as little as three business days!
Step 2: Picture Perfect Lighting
Every party planner knows that lighting is one of the most important finishing touches to an event.
Purchasing candles and votives are a great way to add character to your holiday table setting. We have a large selection of Hollowick candles in a variety of colors and finishes that will add just the right amount of finesse to your party.
These ruby-jewel toned votives would be a nice addition for your upcoming holiday party. If you prefer a simple, neutral look these clear, frosted votives would be a great choice! View our whole assortment of Hollowick candles.
Step 3: Place Settings
Finding the right glassware and dinnerware for your table is a must. If you are hosting a more formal get together it would be wise to invest in some China.
We have your basic white china, off-white china, and a large variety of colored china. Some of the bold colors that we offer are saffron, cinnabar, cobalt, and cilantro. Looking for something a little more inexpensive and still gorgeous?
We highly recommend our melamine dinnerware, which is a durable, quality product that restaurants around the world rely on. The Venetian Melamine pattern is top pick and would be perfect for your holiday event!
We also have a huge selection of wine and champagne glasses that would be a great addition to any holiday table setting.
Not a big fan of wine? Don't worry! We have an enormous selection of specialty glassware that is sure to please your holiday guests.
Don't forget that flatware! Holiday meals mean more courses, more mouths to feed, and less time to wash dishes! You might consider buying more flatware so that you know you have enough to get through dessert.
At Mission, we stock a number of different styles from your most basic Derby or Windsor flatware to the more detailed Illustra style. Click here to view all of our stainless steel flatware. We hope all these suggestions have helped you in planning your holiday party.
If you feel this guide has helped you we would love to see the table setting you came up with! Feel free to send in your photos of your holiday meal!
On behalf of everyone here at Mission Restaurant Supply we'd like to wish you all a very safe and happy holiday season!
The minute Halloween is over the holiday rush begins for most foodservice venues. The volume picks up and the special requests come flying into the kitchen. The money is fantastic, but the chaos can sometimes feel unbearable. So how do you prep for the holidays in the foodservice industry? Here are a couple of tips to get you through the next few weeks. Overestimate Your Potential Volume There's nothing worse than being unprepared, running out of food or beverages, or not turning your tables fast enough. Stock up, stay organized, and motivate your staff to move faster.
- To turn tables a little quicker, get appetizers and salads out right away. Suggest dishes to guests to help them speed up the order process. Also, have your dessert platters visible to guests early so that deciding on a dessert is easier.
- Stock up on everything! You are guaranteed to sell more food and alcohol at your venue, but don't forget about take-out. To-go sells increase substantially during the holidays and you will need extra disposables.
- Try pairing up your servers so that they help one another with their busy sections during the holidays. Some restaurants already do this and it works beautifully. Your servers will feel better knowing that they have another team member looking out for them and your customers will have the peace of mind of knowing that they will be well taken care of.
- Offer dishes are that easier to prepare during the holidays. By making foods that are quick to prep your key selling point you'll turn tables and keep your guests happy.
- Allow your customers to buy gift cards online. Not only does this make the process of obtaining a gift card easier for your customers, it also saves your staff the time it takes to activate each individual card.
- Offer a free gift with the purchase of a gift card. A lot of venues have caught on to the trend of offering a free $5 card with the purchase of a $20 or $25 gift card. And you know what? It works for them. Large venues like Logan's, Bravo! Cucina Italiana, and Chili's have seen great success with this promotion for several years now.
Frozen beverages, both alcoholic and nonalcoholic, are one of the most profitable items you can offer in your venue. The cost is low, the return is high, and the maintenance is a piece of cake. So what machine should you invest in for your business? What size frozen beverage machine would best suit the volume of customers that you have? At Mission Restaurant Supply, we want to make sure that you have all of the resources you need to make smart purchases for your business. The user guide posted below for our Frosty Factory frozen beverage machines is yet another resource that we provide for our customers. Check out the chart below to see serving sizes and intervals to see which machine you should purchase for your venue. Still not sure which Frosty Factory machine is best for your business? Feel free to call us (800-319-0690) or email us with your questions.Model
10 oz serving every 12 oz serving every 16 oz serving every Max. oz per serving 217A each cylinder 60 68 90 36 117A 35 43 56 36 115R-1 13 15 20 70 115R-2 each cylinder 20 26 35 70 115R-3 each cylinder 28 34 45 70 215R-1 each cylinder 20 26 35 70 215F each cylinder 20 26 35 70 127A 23 30 38 70 137A 30 35 45 120 232W 13 15 20 120 235R-1 13 15 20 120 235R-2 each cylinder 20 26 35 120 235R-3 each cylinder 28 34 45 120 237A 30 34 45 70 289A 12 14 18 170 238W 8 10 13 170
At Mission Restaurant Supply, we're always bringing you new products from all of the most recommended brands. Our new line of Panasonic Commercial Microwaves has us pretty excited though. Panasonic delivers great quality, dependability, and warranties with their products. Mission Restaurant Supply stocks several different varieties of commercial microwaves and we're here to assist you with your purchase should you have any questions. Here are a few steps to figure out which microwave you should purchase for your home or business.
Step 1: Determine the microwave's purpose.
Why are you purchasing a commercial microwave? Is it for a restaurant or other commercial venue, or for home use? Even if you need a microwave for your home, commercial microwaves are the way to go. They usually have a larger capacity and are more high-powered than standard models. Because there are so many different sizes and varieties of microwaves, you need to figure out how much traffic will be in your kitchen. If you purchase one for your home, you may want something that has memory buttons on it. For commercial use, you might want something with a dial so that employees can quickly and easily set the time without having to search for a specific button.
Step 2: Determine the microwave's future location.
Where do you plan on putting your microwave? As mentioned before, commercial microwaves come in a variety of sizes and you have to figure out how much space you will need to make for one. If you plan on mounting the microwave, you'll also need to invest in a specialized shelf for it. For commercial use, you probably need to place it in a high traffic area so that your employees have easy access to it. Placing it right inside the kitchen door or near your beverage station is usually the best option.
Step 3: Decide what features you want the microwave to have.
For high volume usage, commercial models with a dial are usually the most convenient for employees. Microwaves tend to take a beating in restaurants, but fortunately Panasonic has made strong, long-lasting models to withstand the constant usage. For home use, consider purchasing a microwave that has specific buttons and memory capabilities. You may even want one that comes with removable shelves so that you can heat more than one or two items at a time.
Step 4: Research your warranty options.
Most shoppers don't consider manufacturer warranties unless they are buying large appliances. The good news is that Panasonic offers warranties on select commercial microwaves that are good for parts and labor. You can be rest assured that your microwave purchase will be easy and risk-free.
(Bonus) Step 5: Shop at Mission Restaurant Supply for the LOWEST prices on microwaves!
Here's what some of our customers had to say about their Panasonic purchases:
*****That's the way they all should be!
Reviewer: Chuck (Port Hadlock, WA) "You don't need to be a programmer to run this thing. No computer here, just a timer the way they used to make them." (model #NE-1024)
*****Great microwave for our office
Reviewer: John (Scottsdale, Arizona) "I've been very satisfied with this commercial microwave. I thought about buying a regular one, but then realized this was the better option because of the heavy traffic in our office." (model #NE-1054)
*****What a deal!
Reviewer: Jeff (San Diego, CA) "I bought one of these microwaves for my diner and I can't believe how inexpensive it was. I've searched all over the internet and haven't come across a better price. It's extremely easy for my staff to use and I haven't had any trouble with it." (model #NE-1024)
For more information about products or warranties, please feel free to contact us!
1(800)319-0690 - toll free
More and more venues are switching over to greener practices and equipment, but it seems as though some restaurant and quick-service owners aren't sure where to start or if they can even afford it. The reality is that going green is going to cost you some money initially, but any change you make to your business will. However, changing your habits to help the environment actually saves far more money in the first year alone than you will spend altogether. Whether you plan on make a few small changes or going all-out on new equipment, you can still make a huge difference. According to PG&E's FTSC, restaurants use 500,000 kilowatt hours of electricity, 20,000 therms of natural gas, and 800,000 gallons of water, which comes out to more than 490 tons of carbon dioxide per restaurant each year. Just making one or two changes can cut back costs both monetarily and environmentally. Where Do You Start? Before looking into big expense tactics to conserving energy, take a look around your venue to see where you are being most wasteful. Most likely you are using more electricity than you really need because your appliances and lights stay on much longer than they need to be. Creating shutdown schedules and using timers on appliances or outside lights can save you huge sums of money each year. One restaurant owner in Boston even put motion sensors on the lights and fans in the restrooms so that they were only in use when someone was present, which ended up saving him $2,000 by the end of the first year. Another way to make an impact is to change to non-toxic products, such as cleaning solutions and paints. Also try using chlorine-free paper products and reusing grease for other purposes if you're not sure how to dispose of it properly. You can also try: cutting back on preheat times and cooking space, making good use of a timer, preparing food in bulk when you can, using lids to keep in heat, temporarily turning off door heaters on refrigerators and freezers, and maintaining and cleaning all of your equipment. Making Small Changes When people think of "going green" they think of recycling projects and basic conservation efforts. There are a number of ways to do both and it just takes a little creative thinking. The core idea of conservation is to use less, so do it! This means using less paper, packaging, water, electricity, Styrofoam, and harmful chemicals. Change out your current Styrofoam or plastic to-go containers, straws, and cups with paper ones and have your new menus made out of recycled products. Swap your toilets out with low-flow ones and swap your urinals with waterless models. To cut back on the emission of harmful gases, opt for locally grown produce that won't have to travel hundreds of miles to get to you. You might even want to consider having a bicycle delivery service if your business relies on a lot of outside sales. Making a Bigger Investment If you plan to make even bigger changes to your restaurant or foodservice business, there are a number of different ways that you can do so. Purchasing ENERGY STAR® appliances can be costly initially, but the savings add up very quickly. You can also get rebates from energy companies. Other things to look for are self-contained or "connectionless" appliances that use far less water, walk-in cooler curtains, and bigger hoods for ranges and fryers that collect more waste (5-6' instead of 4'). If you don't want to purchase more hoods for you kitchen, then try grouping heavy appliances together. Not only will this cut back on how much waste escapes, but it will also cut back on cooling expenses for your kitchen. Creative Ideas from Restaurant Owners & ENERGY STAR® - Use night curtains on display cases to keep in cold air and to save energy. - If you have fans, utilize them more than your AC. Researchers have found that energy use increases 4-5% every time you lower your thermostat by 1 degree. You can cut your costs by 12-15% just by raising the thermostat 3 degrees. - Offer a discount to customers on to-go orders if they bring their own Tupperware. - Compost trash to cut back on trash pick-ups costs by up to 45%. - Switching just 8 of your regular light bulbs that are used for 16 hours a day to incandescent bulbs can save you $342 annually. - Changing the defrost cycle on freezers from 70 minutes to 15 minutes saved one restaurant owner $800 annually. - Putting a special film on your windows can cut back on energy costs and make your guests more comfortable. - Installing solar panels can earn you an energy rebate depending on where you live. - A bakery owner in Battery Park City planted herbs on the roof to insulate the store and to improve air quality. - A store owner in New England wrapped the first three feet of his hot water-out pipes with insulation to conserve heat. For more tips on how to "go green" check out these sites: ENERGY STAR® NPR: Restaurants Set Sights on Going Green USA Today: Can Restaurants Go Green, Earn Green?
If you are new to the restaurant business or have decided to open a venue, you are probably aware of most of the health codes that apply to the service industry. However, there are most likely some regulations that you weren't aware of and that you might have forgotten to abide by. Here is a simple guide to following health code regulations and what you should know before getting a visit from the inspector.
Typical Things Inspectors CheckDepending on your state or county, the health codes could differ slightly. Most states however, check for pretty basic things. You just need to take preemptive measures. One of the first things that anyone who enters your kitchen will notice is the cleanliness (or vice versa). Bacteria can be found anywhere and kitchen equipment that isn't cleaned properly will be covered in it from top to bottom. Make sure that all equipment is cleaned properly with the right chemicals. Food preparation and storage is another huge factor that comes into play. There are very specific guidelines about where food should be stored and what it should be stored with. - All food must be covered or wrapped and stored at the appropriate temperatures, no exceptions. - All produce must be washed thoroughly and must be kept away from raw poultry during preparation. Frozen foods must be thawed according to certain health standards. Heating and re-heating methods must follow set guidelines. - There should be minimal, if any, hand contact with prepared food. All employees must wash their hands thoroughly before handling food, must have hair pulled back, and may not eat or drink near restaurant food. - All equipment should be cleaned and sanitized throughout a shift, not just before and after. - All food and beverages must be labeled according to shelf life and may not be served after specified date. - All ingredients and food must be purchased and delivered from approved sources. They may only be used if they arrive in good condition. Good inspections are not just due to the cleanliness and presentation of your kitchen and staff. Your establishment will also be checked for rodents, other pests, foul odors, mold, overstuffed trash receptacles and the area around them, and the appearance of your restrooms.
What to Expect from an InspectorTypically inspectors will arrive without warning, but they do generally come just once a year so you will have a pretty good idea of when they might stop in. When the inspector does show up, make sure to ask for their credentials and let them know that you want to follow them around the venue. Inspectors will notice your willingness to correct things if you follow them and take immediate notes about violations, and may allow you to make some changes on the spot. Once the inspection is done, ask the individual to inform your entire staff about his or her findings. This shows the inspector and your staff that the proper measures will be taken to make improvements if necessary. Make sure to sign the report, which only indicates that you received a copy, but you don't necessarily need to agree with the findings. Never offer food or other things to an inspector as a way of bribery. Never refuse an inspection because the health department is still capable of getting an inspection warrant.
Action to Take in Case of a CitationNo matter how careful you are there is always a possibly of missing some small detail that an inspector will surely notice. Their job is to notice those small details. You have to learn to have a very keen eye for things that are out of place or not properly taken care of. Most likely you can correct the small things that you are cited for while the inspector is still present. If the problem is taken care of immediately and appropriately, it is likely that the inspector will remove the citation. If for some reason you don't understand why you received a citation then ask. Inspectors are trained to answer any and all questions about restaurant health codes and they will be more than happy to help you understand. If you don't agree with the citation, do not say anything to the inspector because this can only stir up trouble. Sign the report and appeal the decision later.
MORE RESOURCES:FDA Model Food Code (National Restaurant Association) How to Prepare for a Health Inspection (National Restaurant Association)
Floral Cases are a great way to showcase the fresh, colorful flowers and arrangements that you have ready for sale at your business. Designed to prolong the freshness and the lifespan of your blooms, these flower cases will deliver quality service to your operation while boosting sales and your bottom line! True Refrigeration is one of the most trusted brands when it comes to commercial refrigerators, freezers, and flower cases. Depending on the size of your business and what kind of business you run, there are many options available. Here is a quick guide to purchasing your commercial floral case.
Timing is EverythingNo matter what you are shopping for you should consider a timeline for your business. If the product seriously affects your sales, the sooner you buy it the better. Marketing for holidays well in advance will also greatly improve your sales and alert customers that they can place orders long before the holidays roll around. You also might want to consider birthdays, anniversaries, and graduation announcements along with specific discounts for each one so that customers that have purchased products from you before will return and give great referrals.
Case Size is a FactorThe larger your floral case is, the more flowers you can stock and sell. No matter how big your business is or how much you rely on flower sales you need to consider the fact that when holidays come up you will need the space provided by a larger case. For gaps between holidays, you can spread out your products and allow more space for your displays. If your business is pretty small or you don't rely heavily on these sales, then buying even a small case would still be a great investment in the long run.
Variety in Your ProductsThe most obvious use of a floral case would be for the purpose of keeping your flowers fresh and beautiful. However, you might want to look into providing other products for your customers, such as pretty plants for around the house or small accessories that would go with the plants. A floral case is not just a case -- it is also a display case for other gifts. Customers love variety and they love to know that you have products that go well together. Pairing products is just another way to increase sales. At Mission Restaurant Supply, we stand by our products and bring you only the best equipment and supplies no matter the occasion. Feel free to call us at 800-319-0690 with your questions or comments!
So you have made the decision to open a restaurant, whether it be a privately owned or franchise restaurant, and you are ready to get the ball rolling in the construction process. Obviously the first step in any business plan is to figure out what kind of budget you have and how much of your money is going to go to each step of the construction. Knowing who to talk to in the beginning and who to keep in contact with throughout the years of your business will most certainly help to determine your future success.
Know the Rules & RegulationsNo matter where you decide to build your restaurant, there will be zoning laws that affect the type of businesses that pop up around you and that affect your taxes. Not only do you want to choose a lot that is in a commercial zone, you also want to build your establishment near businesses that will bring more traffic to your area, such as movie theaters and malls. City officials and the zoning department will let you know if you chose an appropriate location, but you will also need to be checked out by the Environmental Protection Agency before starting construction. - Ask your city utilities department when you need to set up an account. Before the construction of your restaurant is finished you will need to start paying for gas, water, electricity, cable, trash, etc.
Construction is UnderwayThe first step you need to take is to meet with a consultant and a commercial kitchen designer. Depending on the kind of food you plan to serve and how big your operation will be, these two people can help you to figure how large your kitchen needs to be and what equipment is absolutely necessary. Next you need to find an architect and an engineer. Your architect will draw up the plans for your restaurant and the engineer will let you know if the building is according to code and ready to be put up. Your architect, interior designer and general contractor will work closely to make sure that your ideas come to life as accurately as possible. Your interior designer should have an extensive portfolio and if they know your general contractor or architect from a previous job you know you're in good hands.
What comes next?It's time to start pouring the foundation and putting up the walls. You will have two different carpenters - framers and finish carpenters. The framers are responsible for putting up the body of your restaurant, while the finish carpenters work on all the final details. The only thing these two types of carpenters won't take care of are the insulation of the building and the roofing. Your electricians and technicians will make sure that all of your wires, electrical outlets, and lighting are done correctly. The interior of your restaurant will slowly come together as your painters, carpet layers, and interior designer add finishing touches. The last thing to take care of before final inspections are done is to have a landscaper take care of the outside décor and to hire a graphic artist to design all of your menus, business cards, gift cards, posters, to-go menus, gift certificates, and flyers. Once your final inspections are done, you are ready for business!
EXTRA TIPS:- You must run your plans by the Department of Building and Safety, your County Health Department, and the Fire Marshall. - Did you know that Mission Restaurant Supply offers commercial kitchen design services? - Make sure that your interior designer has an extensive portfolio. Most of them have a contract that requires half of the money up front, so if you become unhappy with the job they are doing you could be out a lot of money. - Research, research, research. - Selecting glossy paints saves time when cleaning or repainting, and provides a nice glow in your dining room. - For cleaning purposes, try rugs instead of carpet. - Try zero scaping outside of your restaurant to cut back on allergens, bugs, and cost of upkeep. - ALWAYS ask for references.
QUESTIONS TO ASK:- Interior designer & architect: Have you worked on restaurants before? What is your proposal on how to save money? Do you have a portfolio? - Food service consultant: What is the absolute necessary equipment? What equipment will make my kitchen run most efficiently? What equipment can I go without or buy later? - Equipment dealers: Do I have to pay shipping on large orders? What kind of warranties do you offer? What are the most trusted brands and why? - General contractor: Are all of your licenses up-to-date? Do you have your certificates of insurance? Have you worked on restaurants of this scale before? - Graphic artist: Do you have a portfolio? Do you have your own software? Do you do web design as well?
MORE RESOURCES:- A restaurant construction checklist by Mosser Design:
If you are new to the restaurant business you probably have a lot of unanswered questions. No matter how ready you feel for the big day when you finally open your doors to the public you may not realize that you actually have a lot more work to do. You will be competing with huge franchises as well as small family-owned restaurants that have been around for years and have a strong reputation. There is nothing wrong with being too prepared. Here is a simple guide to being ready for your restaurant's grand opening.
Make Sure That You Have Well-Practiced Chefs and CooksNothing is worse than having multiple individuals in your kitchen that have their own cooking styles and habits. The minute your chefs and line cooks step into your restaurant they should have a strong understanding that the food will be prepared to your liking and that everyone must prepare it the exact same way. Consistency with your food keeps people coming back because they expect to get the dish they loved the time before. If there are any flaws or changes, the patron will notice and most likely they won't return. Your cooks and chefs should be well-versed in the recipes, serving sizes, cooking styles, and flavors of the dishes on your menu, and should be tested until there is consistency across the board.
Prep Your Servers, Bartenders, and HostsYour hosts should have a general idea of what food you serve and certain menu items to suggest to guests, especially appetizers. Simply by mentioning that the patron would love a certain dish will most likely result in more sales. Your servers should not only be able to suggest dishes, they should know what their favorite items are, what all of the ingredients are (in case of food allergies), and be able to suggest a drink that would go great with the meal. Your bartenders need to take it one step further. They need to know a lot of information about your specialty drinks and wines. Knowledge of good wines means selling more expensive wines by the glass and bottle, which results in much higher revenue. Sales from the bar can be most lucrative. Lastly, make sure that all of your staff works together and helps each guest individually.
Marketing is KeyNot only do you need to know how to market your restaurant, but you also need to know where and who to market to. Most likely there is a magazine or newspaper in your town that features certain restaurants, especially if they are asked to come to your grand opening and be a special guest. Marketing for others will create allies and will greatly help your reputation just by word of mouth. Know what kind of crowd you want to market to and what part of town would be the best to reach out to (at least in the beginning).
Plan a "Soft Opening"Soft openings are a great way to bring attention and new guests to your restaurant. The idea is to have a special event before you open your doors to the public for those individuals that helped your restaurant in some way or will be able to help your restaurant in the future. This includes wine reps, liquor reps, important figures or officials in your city, journalists, and family members of your employees. Family members will be the most likely to bring in more guests with them the next time they come and journalists will be grateful and willing to write you a wonderful review. This event also allows you to work out last minute kinks with your food or presentation (even though there really shouldn't be any at this point) and make your staff feel more comfortable about the big day.
Plan Future EventsOther than your soft opening, your grand opening is your first opportunity to market your restaurant even more. Planning events that will be taking place at your restaurant in the near future will prompt guests to make plans to return. Some ideas for this are hosting a wine dinner where your food is paired with some of your delicious wines, having a food tasting where guests can try small samples of certain items (drinks not included so you can make a profit), and offering to cater private events at a discounted rate to guests that plan to book their events before a certain date.
EXTRA TIPS:- Make sure to have a take-home menu for guests, starting with your soft opening. They need to be able to study your menu before returning and it will allow them to work up a craving for something new. - Plan events that will make guests feel like it is free, but where you are making some kind of profit. Offer free food with a cash bar or a few free drinks with the purchase of a meal. - Have a food tasting with your entire staff so that describing the items is a breeze for them. - Introducing your head chef and managers to guests will make them feel important and they will want to become regulars at your establishment.