Carlisle Product Recall

February 28, 2012
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One of our goals with this blog is to keep you, our valued customer, in the loop when prices change, news hits the stand, or when products are recalled. Though it doesn’t happen often, we think it’s important to announce a recall as soon as possible when it does.

We just got word today, February 28th, 2012, that Carlisle FoodService is recalling their melamine stacking mugs due to a burn hazard. Though no injuries have been reported, Carlisle has received three unique reports of the mugs breaking when exposed to hot liquids. The following 2 product styles from MissionRS.com are being recalled in all colors: 43056 and 43546

These mugs are no longer available through Carlisle or through MissionRS.com. If you or your company has purchased either of these product skus anytime between January 2011 and January 2012, please contact Carlisle for an immediate return and credit. Consumers should stop using the mugs immediately and return them to Carlisle for credit towards a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping, and for any further information, please contact Carlisle FoodService Products at (800) 217-8859 between 7:30 a.m. and 4:30 p.m. CT Monday through Friday.

Though we only stocked two of the models within this list, be advised that the entire list below is being recalled:

Sierrus™ Mug                           7.8 oz            Model # 33056 Durus® Challenge Cup             7.8 oz            Model # 43056 Dallas Ware® Stacking Cup     7 oz               Model # 43546 Dayton™ Stacking Cup             7 oz               Model # 43870 Kingline™ Ovide Cup               7 oz               Model # KL300 Kingline™ Stacking Cup          7 oz               Model # KL111 Melamine Stackable Mug         8 oz               Model # 4510 Cappuccino Mug                     12 oz               Model # 4812 Cappuccino Mug                     16 oz               Model # 4816

We’re sincerely sorry for any inconvenience this may cause you, yet we know that by putting safety first, this could avoid major injuries and accidents in the future.

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