Service Department
We believe hospitality transcends an industry. Maintaining our customers’ happiness is a top priority for our team. Our dedicated service professionals work hard to ensure our customers’ satisfaction long after they have left our stores.
Whether you are leasing a piece of equipment or needing routine maintenance on a unit, our licensed and bonded team of service technicians, installers, superintendents, and field project managers will work hard to ensure your satisfaction every step of the way. By having our own service teams in-house, we’re able to provide you with a quality, service-driven experience from start to finish.
Call us today to set up a service or preventative maintenance appointment.
San Antonio
(210) 298–3727
SAService@missionrs.com
License #TACLB42776C
Service Hours
Monday – Friday 8 a.m. – 5 p.m.
After-Hours Emergency Only
Monday – Friday 5:01 p.m. – 10 p.m.
Saturday – Sunday 8 a.m. – 10 p.m. (& Holidays)
Austin
(512) 389–1705
AustinService@missionrs.com
License #TACLB22617R
Service Hours
Monday – Friday 8 a.m. – 5 p.m.
After-Hours Emergency Only
Monday – Friday 5:01 p.m. – 10 p.m.
Saturday – Sunday 8 a.m. – 10 p.m. (& Holidays)
Corpus Christi
(361) 289–5255
CCService@missionrs.com
License #TACLB20056R
Service Hours
Monday – Friday 9 a.m. – 1 p.m.
McAllen
(956) 467–1295
McAService@missionrs.com
License #TACLB11971C
Service Hours
Monday – Friday 8 a.m. – 5 p.m.
Saturday 10 a.m. – 2 p.m.
Fort Worth
(817) 265–3973
DFWService@missionrs.com
License #TACLB103635R
Service Hours
Monday – Friday 8 a.m. – 5 p.m.
On-call service dispatch for weekend hours.
Dallas
(817) 265–3973
DFWService@missionrs.com
License #TACLB102639R
Service Hours
Monday – Friday 8 a.m. – 5 p.m.
On-call service dispatch for weekend hours.
Our service departments are warranty Authorized Service Agents for most major refrigeration manufacturers. Some of the most popular manufacturer equipment we work on include but are not limited to Hoshizaki, True Manufacturing, Manitowoc, Follett, Nor-lake, Master-Bilt, Traulsen, Glastender, Heatcraft, Bally, Kolpak, and Beverage-Air.
We service:
- Walk-in and Reach-in Refrigerators
- Walk-in and Reach-in Freezers
- Ice Machines
- Bar Equipment
- Sandwich Prep Tables
- And More!
In McAllen, we can also service:
- Ranges
- Ovens
- Fryers
- Griddles
- Vent Hoods
- And More!
Preventative Maintenance Service
Do you own your commercial equipment? Make sure to protect your investment and keep your equipment running at its best! Ask us about our preventative maintenance service. We recommend the preventative maintenance service for your commercial equipment every 6 months.
Parts Department
Need a part? We have a large variety of parts in stock and can special order parts when needed!